TERMS OF USE
These Terms of Use (“Terms”) govern your access to and use of the websites operated by DL One Enterprises, Inc. (“DL One,” “we,” “us,” or “our”), including the informational website at www.dlonefamilybrands.com (the “Main Site”) and the B2B wholesale ordering platform at b2b.dlonefamilybrands.com (the “B2B Portal”), collectively referred to as the “Sites.”
By accessing or using any of the Sites, you agree to be bound by these Terms. If you do not agree, please do not use the Sites.
1. About DL One Enterprises, Inc.
DL One Enterprises, Inc. is a multi-brand sales agency representing various footwear and accessory brands. Most products displayed on our Sites are offered on behalf of the brands we represent and are fulfilled, shipped, and invoiced directly by those brands.
A limited selection of products may be warehoused and shipped directly by DL One. In such cases, DL One acts as the seller of record only for those specific items. For all other products, DL One’s role is limited to sales facilitation and order coordination between wholesale customers and the respective brands.
2. Main Site Usage
The Main Site (www.dlonefamilybrands.com) is an informational website that provides details about DL One, the brands we represent, and general company information. Features available on the Main Site may include a contact or inquiry form and an email newsletter signup. By submitting your information through any form on the Main Site, you consent to DL One using that information for the purpose for which it was provided.
3. B2B Portal — Account Access
Certain areas of the B2B Portal, including pricing, inventory, and stock information, are accessible only to approved wholesale customers with registered accounts. You agree to maintain the confidentiality of your login credentials and to use your account only for legitimate business purposes. DL One reserves the right to suspend or revoke access at any time for any reason, including misuse, inactivity, or misrepresentation.
4. B2B Portal — Purchase Orders and Brand Approval
All prices, product availability, and specifications displayed on the B2B Portal are subject to final approval by the respective brand unless the product is identified as being fulfilled directly by DL One.
Submitting a purchase order (“PO”) through the B2B Portal does not constitute a confirmed sale or binding agreement. Each order is reviewed and approved either by the respective brand (for brand-fulfilled items) or by DL One (for DL One-fulfilled items) before invoicing, fulfillment, or shipment.
DL One reserves the right to reject, modify, or cancel any order request due to pricing errors, discontinued items, stock changes, or manufacturer updates.
5. B2B Portal — Orders and Payment Terms
The B2B Portal does not collect or process payments directly. Any payment arrangements are handled between the brand (or DL One, for DL One-fulfilled items) and the customer after order confirmation.
When you submit a PO through the B2B Portal, you are making a binding commercial order for the listed products and quantities, subject to normal review. All orders are reviewed to confirm pricing, availability, and compliance with brand policies. If any significant changes are required, you will be notified and given the opportunity to confirm or withdraw the affected portions of your order before it proceeds.
For items that remain unchanged or are accepted by you after notice, your PO constitutes a firm commitment to purchase, and payment is required in accordance with the invoice or confirmation issued by DL One or the brand.
Once an order has shipped, the customer is responsible for payment of the shipped items and, where applicable, any returns or restocking fees under the brand’s return policy.
6. B2B Portal — New Dealer Applications
Prospective wholesale customers may be required to submit a dealer application through the B2B Portal, which may include detailed business information such as business name, address, tax identification or EIN, trade references, and other information necessary for credit evaluation. By submitting a dealer application, you represent that all information provided is accurate and current, and you authorize DL One and its brand partners to verify any information provided.
7. Product Information and Accuracy
While DL One strives to ensure that all product information is accurate and up to date, descriptions, prices, images, and availability may change without notice. All content is provided for informational purposes only, and DL One does not guarantee the accuracy, completeness, or reliability of any listing.
8. Product Warranties Disclaimer
DL One makes no warranties, express or implied, regarding any products displayed or ordered through the Sites, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. All product warranties, if any, are provided solely by the applicable brand or manufacturer and are subject to that brand’s or manufacturer’s warranty terms and conditions. Any warranty claims should be directed to the applicable brand or manufacturer unless the product was fulfilled directly by DL One.
9. Returns and Refunds
Returns, exchanges, and refund policies are determined by the respective brand or manufacturer for brand-fulfilled orders. Customers should refer to the applicable brand’s return policy or contact DL One for guidance. For products warehoused and shipped directly by DL One, DL One’s own return policy will apply, and details will be provided at the time of order confirmation. DL One is not responsible for processing returns or issuing refunds for products fulfilled by third-party brands.
10. Intellectual Property
All product names, logos, images, trademarks, and associated materials on the Sites are the property of their respective brands or DL One and are used under representation agreements or with permission. You may not copy, reproduce, distribute, or use any content from the Sites without prior written authorization from DL One or the applicable brand.
11. User Responsibilities
By using the Sites, you agree to:
• Use the Sites for lawful purposes only
• Provide accurate business and contact information
• Not misrepresent your company or purchasing authority
• Not attempt to access data or systems without authorization
• Not copy or scrape content, pricing, or product data for use outside legitimate wholesale purposes
• Not interfere with the security or proper functioning of the Sites
12. Email Communications
If you sign up to receive email communications from DL One, you consent to receiving marketing emails including brand updates, new product announcements, trade show information, and other promotional content. You may unsubscribe from marketing emails at any time by using the unsubscribe link in any email or by contacting us at contact@dlfamilybrands.com. Unsubscribing from marketing emails will not affect transactional or account-related communications.
13. Electronic Signatures and Records
By using the Sites, you acknowledge and agree that your electronic submissions—including purchase orders, dealer applications, account registrations, and acceptance of these Terms—constitute valid and enforceable agreements under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Nevada Uniform Electronic Transactions Act (NRS Chapter 719). You waive any right to claim that such electronic submissions are not legally binding.
14. Third-Party Links and Content
The Sites may contain links to third-party websites, including brand, manufacturer, or industry websites. DL One provides these links for convenience only and is not responsible for the content, accuracy, privacy practices, or policies of any third-party websites. Accessing third-party websites is at your own risk, and we encourage you to review the terms and policies of any websites you visit.
15. International Access
The Sites are intended for use by businesses located in the United States. DL One does not represent that the Sites, products, or services are appropriate or available for use in other jurisdictions. International orders or inquiries may be subject to additional terms, applicable export controls, or rejection at DL One’s sole discretion. If you access the Sites from outside the United States, you do so at your own risk and are responsible for compliance with applicable local laws.
16. Limitation of Liability
DL One provides the Sites “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. DL One shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the Sites, including but not limited to errors, omissions, pricing discrepancies, service interruptions, or delays in communication between customers and brands.
In no event shall DL One’s total liability to you for all claims arising from or related to the Sites exceed one hundred dollars ($100.00).
17. Indemnification
You agree to indemnify, defend, and hold harmless DL One Enterprises, Inc., its officers, directors, employees, agents, and brand partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Sites, your violation of these Terms, or your infringement of any third-party rights.
18. Force Majeure
DL One shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions or orders, supply chain disruptions, manufacturer delays, labor disputes, cyberattacks, utility or telecommunications failures, or any other force majeure event. During any such event, DL One’s obligations shall be suspended for the duration of the event without liability.
19. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Sites shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration
Rules. The arbitration shall be conducted in Clark County, Nevada, before a single arbitrator. The arbitrator’s decision shall be
final and binding and may be entered as a judgment in any court of competent jurisdiction.
You agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative
action. You waive any right to participate in a class action lawsuit or class-wide arbitration against DL One.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in the state or federal courts located in Clark County, Nevada, to protect its intellectual property rights or to prevent irreparable harm.
This arbitration provision shall survive the termination of these Terms and your use of the Sites.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict-of-law provisions. To the extent that any dispute is not subject to arbitration as provided above, such dispute shall be resolved in the state or federal courts located in Clark County, Nevada, and you consent to the personal jurisdiction of such courts.
21. Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
22. Changes to These Terms
DL One may update these Terms at any time. Updated versions will be posted on the Sites with the “Last Updated” date revised accordingly. Continued use of the Sites following any changes constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
23. Contact
For questions about these Terms, please contact:
DL One Enterprises, Inc.
contact@dlfamilybrands.com
Las Vegas, Nevada